Privacy Policy
Last updated: pending verification against the live policy.
Florida A/C Services (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you contact us or request service in Ocala, FL and the surrounding area, how we use that information, and the choices you have. By using our website or submitting a request, you agree to the practices described here.
Information We Collect
We collect the information you give us directly when you request a quote, schedule service, or contact us. This typically includes your name, phone number, email address, service address, and details about the heating and cooling help you need. We also collect basic technical information automatically, such as your device type and how you use our website.
How We Use Your Information
We use your information to respond to your inquiry, schedule and provide service, send appointment reminders and follow-ups, process your request, and improve our services. If you opt in to text messages, we use your mobile number to send messages related to your inquiry, follow-ups, and appointment reminders.
Mobile Information and Text Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories mentioned above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you opt in to receive text messages from Florida A/C Services, message and data rates may apply, and message frequency varies. You can reply STOP at any time to opt out of text messages, or reply HELP for help. Carriers are not liable for delayed or undelivered messages.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business and serve you (for example, scheduling, payment processing, or technicians dispatched to your home), and only as needed to provide the service you requested or as required by law. As stated above, your mobile opt-in information and consent are never shared with third parties.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You can opt out of text messages at any time by replying STOP. You may contact us to ask about the information we hold, to request a correction, or to ask us to stop contacting you. We will respond to reasonable requests as required by applicable law.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when we post the updated policy on this page.
Contact Us
If you have questions about this Privacy Policy or your information, contact Florida A/C Services at (352) 877-2992.
See also our SMS Terms & Conditions.